In order to connect Internal to Salesforce, you need to first configure Salesforce and create an Internal app.
Log into Salesforce with your account. Make sure this account has the following permissions:
Please contact your Salesforce administrator if you have any issues with the above.
In Salesforce, navigate to “App Manager” in the left navigation bar (under Platform Tools —> Apps —> App Manager. In the top-right, hit “New Connected App”.
Next, check the “Enable OAuth Settings” box. Then check “Enable for Device Flow”.
Finally, within Selected OAuth Scopes, go to the list of “Available Oauth Scopes” and find “Access and manage your data (api)” and hit the “Add” button to add this scope to your app. Then scroll down and save the app.
You’ll see a message from Salesforce saying that changes may take 2-10 minutes to take effect. Hit “Continue” and you’ll be brought to a page to manage the app you just created.
On this new page, you’ll see a “Consumer Key” and “Consumer Secret” in the “API” section. You’ll need to provide both of these later to connect this app to Internal.
The last thing you’ll need is a security token. If you have a security token saved from previous integrations, use the same token (as this will prevent your existing integrations from breaking). If you do not have any previous integrations, you can “reset” your token, which will give you a new token to use.
If you’re not sure whether or not you should reset your token, please contact your Salesforce administrator for assistance.
Return to Internal with the Consumer Key, Consumer Secret, and Security Token to finish connecting to Salesforce.